Field Scenario

A new instructor has no cancellation policy and a student cancels last-minute for the third time in a month, with no advance notice.

What You Actually Explain

• A written cancellation policy should have been established before lessons began
• Going forward, a clear notice requirement (such as 24 hours) protects the instructor’s time
• The policy should be communicated clearly, not applied retroactively as a surprise
• This scenario is a common reason policies should be set proactively, not reactively